1
Getting started
Do I need a referral to see a dietitian?
Most patients don’t. Medicare and Medicare Advantage plans always require one, and some other plans may too. We’ll help you find out on your free inquiry call.
What happens during the first visit?
Your first visit is 55 minutes and includes a medical history review, food and symptom exploration, goal setting, and a personalized plan, not just a handout.
I don’t have a diagnosis. Can I still work with you?
Absolutely. We often help patients explore root causes before they have a formal diagnosis.
Do you offer in-person or virtual visits?
Both. We see patients in person in
Cheshire and
East Hartford, and by telehealth anywhere in Connecticut.
How often will I see my dietitian?
Most patients meet with us every 1–3 weeks, and we offer recurring appointments to support your progress.
2
Insurance and cost
How much does it cost?
95% of our patients pay $0 per visit through insurance. Our private pay rate is $100 per hour.
Will I have a copay?
It depends on your plan. Most plans cover nutrition counseling as preventive care at no cost, and some apply a copay. Check your coverage before your first visit.
Will signing up affect my insurance premiums?
Nutrition counseling with a registered dietitian typically won’t affect your premiums, but coverage and costs vary by plan.
How do I check my coverage?
Call the number on the back of your insurance card. Our
insurance guide shows exactly what to ask for your plan, plus a one-tap number to call.
What if I don’t have insurance coverage?
You can still work with us at $100 per hour, and we’ll help you explore insurance options where possible.
What if I get a bill?
We’ll tell you right away if insurance denies or partially covers a claim, so you know what to expect.
3
Our approach
Do you provide meal plans?
We offer meal structure and ideas, not rigid plans. You’ll learn to build satisfying meals that work for your life.
Do you work with people who don’t want to lose weight?
Yes. We provide weight-inclusive care and support goals beyond the scale.
Can you help me get a diagnosis or connect with a doctor?
Yes. We advocate for labs and referrals when symptoms suggest a missed diagnosis.
I’ve tried everything. How is this different?
You’re not getting another one-size-fits-all plan. You’re getting a licensed medical provider who builds a plan for you, combining evidence-based nutrition therapy with behavior change counseling, so you’re supported in what to do and how to make it stick.
What if I’ve worked with a dietitian before and it wasn’t helpful?
We hear this often. Our care is relationship-driven, trauma-informed, and adapted to your needs.
How is this different from a one-time wellness consult?
This isn’t a one-time “eat better” visit. We use labs, behavior change tools, and structured follow-up for long-term results.
